Starting March 25, 2019, Toshiba is changing its Maintenance Spare Parts Sales Process.
The new process varies by geographic region – please contact the relevant Spare Parts Sales Team for your region as follows:
Geography
|
Spare Parts Sales Team
|
Asia Pacific
|
[email protected]
|
Europe (*except countries below)
|
[email protected]
|
North America (USA, Canada & Mexico)
|
[email protected]
|
Exceptions
Latin America: All
Europe:
Albania, Andorra, Belarus, Bosnia and Herzegovina, Cyprus, Iceland, Latvia, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Portugal, San Marino, Serbia, Slovakia, Slovenia
|
Please contact your local Toshiba Distributor that your machine was purchased from for Maintenance Spare Parts Sales.
|
Terms & Conditions
How to request a Price Quote for Maintenance Spare Parts
To obtain a price quote, please fill out the “Quote Request Form” at the bottom of this page with all the required information.
Once you submit the form, the content will be delivered to the Spare Parts Sales Team and reviewed. You will receive an E-mail confirmation of your quote request.
The Spare Parts Sales Team will respond via email within 48 business hours with a Parts Quote for you to accept or reject. If you do not receive confirmation within 48 business hours, please reach out to the Spare Parts Sales Team.
If you accept the quote, please reply with the work “Accept” via email back to the Spare Parts Sales Team. Once received, the Spare Parts Sales Team will send a Part Order acknowledgement email within 48 business hours stating that your order has been placed.
For any queries once your order has been placed, please contact the Sales Parts Sales Team.
Spare Part Quote Request Form