A new Forrester study commissioned by Toshiba Global Commerce Solutions shows a pressing need for retailers to create more effective ways of generating customer data and insight from in-store shopping and to align their physical and digital commerce strategies and deployments.
Watch this special discussion hosted by Toshiba with retail expert and thought leader Emily Pfeiffer, discussing newly released research that provides insight into how retailers can improve customer experience and unlock potential for growth in retail stores—by addressing the challenges of technology disconnects between retail stores and their corporate leadership.
Special Guests
- Retail commerce expert and thought leader Emily Pfeiffer, principal analyst, Forrester
- Host Fredrik Carlegren, VP of marketing and communications, Toshiba Global Commerce Solutions
Watch the webinar and receive a copy of the study here.