The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
Support Policy
The support policy for TGCS driver packages can be found at TGCS driver support policy
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
Public TGCS packages (MUS, VSP, NWD, SSDLM, inventory & sensor driver)
Content below is publicly available to anyone at no cost
Monitor Update Solution (MUS)
Monitor Update Solution updates the touch and/or video firmware in 6149 & 4820 displays and 6140-1xx/2xx/A30 system units. .
It will not update touch/video firmware on 6140-x4x/x5x system units (see TCxTouchUpdater below), but will update touch/video firmware on external displays connected to a 6140-x4x/x5x system unit.
You must install the operational package (OP) before any update packages (UP)
MUS operational package for Windows, v2.2
MUS operational package for SLE11 SP3, v2.1-9.1
MUS operational package for SLE12 SP2, v2.1-10.2
MUS operational package for SLE15, v2.2-13
Update package for touch firmware (requires operational package listed above)
| Product | Linux | Windows |
| 4820-2Lx / 5Lx (4:3) | v0105-1.0.01 | v2.1.02 |
| 4820-21x / 51x (4:3) | v010F-1.0.01 | v2.1.01 |
| 6140-1xx / 2xx (16:9) | v2.1.00 | |
| 6140-x3x (4:3) | v2.1.02 | |
| 6149-5xx | v0007-1.0.04 | v2.1.05 |
Update package for video firmware (requires operational package listed above)
| Product | Linux | Windows |
| 4820-2Lx / 5Lx (4:3) | v0113-1.0.02 | v2.1.04 |
| 4820-21x / 51x (4:3) | v0137-1.0.01 | v2.1.02 |
| 6149-5Nx / 5Sx (4:3) | v0015-1.0.02 | v2.1.13 |
| 6149-5Cx (16:9) | v0011-1.0.01 | v2.1.10 |
Virtual Serial Port
Virtual Serial Port drivers allows RS232 POS applications to communicate with the USB MSR, USB line display, USB cash drawer and USB iButton on supported POS system units. It also supports the USB 6145 TCx printers.
Note that this does NOT allow access to any USB I/O device, only specific devices on select POS terminals. It also does not support the 4610 Suremark printer (which are out of support).
| Version | Release Date | Status | Support End |
| all prior | varies | Unsupported | varies |
| 1.8 | November 2021 | Unsupported | April 2023 |
| 1.9 | September 2022 | Unsupported | September 2023 |
| 1.10 | April 2023 | Unsupported | March 2025 |
| 1.11 | September 2023 | Unsupported | September 2025 |
| 1.2501.0 | March 2025 | Supported | One release after 1.2502 |
| 1.2502.0 | September 2025 | Supported | Two releases after 1.2502 |
Windows (v1.2502.0, 29 September 2025)
Linux (v1.2502.0, 29 September 2025)
TCxTouchUpdater
There are different versions of TCx Touch Updater, depending on the system unit/display to be updated.
For touch updates on older products not listed below (including 6149-5xx) use MUS above.
6140-14x
v1.1.3 (Windows, 10 January 2018)
6140-15x
v1.1.3 (Windows, 10 January 2018)
TCx 800 (6200-1xx/Exx)
TCx 810 (6201-2xx/Exx)
TCx 810E (4828-x2x)
TCx 820 (6225-3xx/Exx)
TCx 620 (4825-x4x)
Displays 6149-Bxx / 6149-Wxx / 6150-Bxx / 6150-Pxx
v1.2502.0 (Windows, 29 September 2025)
POS SSD Life Monitor Drivers
POS SSD Life Monitor Drivers monitors solid state disks on Toshiba POS systems to determine when the number of writes to a drive means the SSD is reaching it's lifetime maximum.
Windows (v1.2502.0, 29 September 2025)
Linux (v1.2502.0, 29 September 2025)
Native Windows Driver (NWD)
NWD is a printer driver for Microsoft Windows, so that you can print to your RS232, USB or ethernet 4610 or 6145 printer from any Windows application without needing to make any changes to your POS application.
| Version | Release Date | Status | Support End |
| all prior | varies | Unsupported | June 2018 |
| 4.4.10 | November 2021 | Unsupported | September 2023 |
| 4.5.10 | September 2022 | Unsupported | March 2025 |
| 4.6.5 | September 2023 | Unsupported | September 2025 |
| 4.2501.0 | March 2025 | Supported | One release after present |
| 4.2502.0 | September 2025 | Supported | Two releases after present |
Windows (v4.2502.0, 29 September 2025)
POS Sensor Driver
POS Sensor Driver performs real-time readings of the static and dynamic values of the POS system hardware sensors (e.g. fan, temperature and voltage sensors). The driver maps sensor information into CIM for application usage. The real-time information provided by the driver can be monitored using Remote Management Agent (RMA).
Versions 1.x and 2.x supported systems that have reached End of Engineering Support status, and have been removed.
Windows (v3.2502.0, 29 September 2025)
Linux (v3.2502.0, 29 September 2025)
Display Inventory Driver
The Display Inventory Driver (DID) pulls inventory data from attached TGCS displays and feeds that information into CIM so it can be consumed by RMA. You can use DID in combination with the POS Sensor Driver (above) to remotely keep detailed inventory information on your POS terminals and devices.
Note that DID does not support built-in displays in all-in-products like SurePOS 500 or TCx800.
Windows (v1.2502.0, 29 September 2025)
Linux (v1.2502.0, 29 September 2025)
Public drivers (Touch & Biometric drivers)
Content below is publicly available to anyone at no cost
Please refer to the I/O Devices Support page
Touch Drivers
Windows drivers are listed below.
For Linux drivers, please contact the respective vendor or your upstream OS provider. You may use the standard Linux touch driver available in any distribution, or the touch driver available from the following websites for enhanced functionality.
3M Touchscreen
TCxWave has reached End of Engineering Support status
EETI Touch Driver
The Touch Utilities User Guide includes details on the associated utilities.
Touch drivers for Windows 10 & Windows 11
There is no driver for older versions of Windows because the hardware that uses the EETI touch system does not support anything older than Windows 10
EETI_Touch.zip (v5.14.0.22601, 7 April 2025) & EETI_MonitorMapping.zip (v1.0.3.1, 7 April 2025)
(OEM driver = single touch, mouse mode)
EETI_HID_Touch.zip (v2.13.0.19715, 7 April 2025) & EETI_HID_MonitorMapping.zip (v1.0.0.5, 7 April 2025)
(HID driver = multi-touch, click on touch/release, etc)
EETI Touch utilities
EETI_NumTouch.zip (v1.6.0.8, 7 April 2025)
EETI_OnOffTchBeep.zip (v1.0.3.9, 7 April 2025)
EETI_TouchCtrl.zip (v1.0.5.1, 7 April 2025)
EETI_TouchSen.zip (v1.0.1.3, 7 April 2025)
ELO Touch Driver
Touch driver for Windows PosReady 2009, Windows 7, PosReady 7, Windows 8.1, Windows 10
Windows (v6.9.10, 19 January 2018)
Restricted content (OPOS, JavaPOS, USB POS Diagnostics, TCx SDK)
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
USB POS Diagnostics key
Use the POS Diagnostics package to troubleshoot hardware problems on POS systems. Use it also to update firmware on any POS I/O device, as well as configure 4610 and 6145 printer logos, fonts and messages.
Starting with version 14 (December 2022) of the diagnostics package the firmware files are now split into a separate file; this reduces the size of the initial diagnostics package download, and also allows us to update the firmware file without the need for releasing an entire new diagnostics package.
If you intend to use the diagnostics package to update firmware on a device you'll also need to download the file containing the latest firmware. This is the same as the firmware files found elsewhere on the web site, just packaged together for convenience.
Version 16.2502
USB key version & documentation (24 September 2025)
Remote version & documentation (24 September 2025)
Latest firmware files (29 September 2025)
A version of the TGCS USB Diagnostics package containing additional features to diagnose problems with self-checkout systems is available.
TCx SDK
Unlike the UPOS drivers listed below, the TCx SDK is a licensable product with a yearly software maintenance agreement (SWMA). In this regard it is the same as other software products, like CHEC, ACE & TCx Sky, which is why there's no option to download it via the website.
Like all products that have a yearly software maintenance agreement you must open an SR to request new versions.
1.2504.0 (December 2025)
1.2503.0 (September 2025)
1.2502.0 (July 2025)
1.2501.0 (May 2025)
UPOS (OPOS & JavaPOS)
Unified Point of Service (UPOS) is the umbrella term for the OPOS & JavaPOS (JPOS) drivers. UPOS drivers support IBM & Toshiba POS specific peripherals such as 2x20 displays and receipt printers on multiple operating systems.
We encourage all customers and business partners to be familiar with the UPOS specification, which can be obtained from the Object Management Group at https://www.omg.org/industries/retail.htm
There are multiple drivers available, depending on operating system and hardware.
OPOS & JavaPOS for Windows & Linux
JavaPOS requires a JVM, you are responsible for supplying your own (Oracle, OpenJDK, etc).
Don't forget to read the UPOS Knowledgebase, including instructions on how to configure a driver trace and UPOS lifecycle information
Starting with 1.14.16, the install packages below also include the standalone OPOS & JavaPOS drivers for the 6180-S10 printer.
1.14.16 (September 2025)
User Guide
UPOS for Windows x64 download
JavaPOS for Linux x64 download (contains .rpm & .deb packages)
As previously announced we no longer provide a 32-bit UPOS package.
JavaPOS for TCxSky
JavaPOS requires a JVM, one is shipped with the operating system.
A 64-bit package of the linux package above is available for TCx Sky 1.2 and higher.
1.14.16 (September 2025)
It follows the same numbering scheme and life cycle (3 years) as the Windows/linux package above. Note that the JavaPOS version number in the TCx Sky module report can be hard to read, the format is explained here
OPOS & JavaPOS for Pro-X Hybrid Kiosk
The printer & TAL on the Pro-X Hybrid Kiosk are not TGCS hardware and are not supported by TGCS UPOS drivers above. You must download separate OPOS & JPOS drivers for those devices from the self checkout & self-service support page.
There are separate KB articles available for OPOS & JavaPOS on Pro-X Hybrid Kiosk, including driver architecture overview and driver tracing
JavaPOS for Android OS
JavaPOS requires a JVM, one is shipped with the operating system.
This package is specifically for Android OS on system units, and not Android OS on TCx M1 handheld.
The devices currently supported by the JPOS for Android driver are only the ones contained in the documentation. More devices will be supported in future releases.
2.2502.0 (30 September 2025)
Management services for Android
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