Specifications
Software features:
Feature |
Benefits |
---|---|
Retailer-branded smart phone shopping |
Thin-client mobile shopping app for Android or iOS. Optionally integrated with existing retailer mobile applications. |
In-aisle promotions |
Architected to allow for up-sell and cross-selling of items while the customer is shopping—optionally using the POS Integration Hub which is based on Toshiba DIF software. |
In-store alerts and messages to shoppers |
Extensible capability to send personalized content to the shopper during their store experience—e.g. “fresh bread available in the bakery”, “your prescription is ready”, “see our daily specials”, etc. |
State-of-the-art scanning capability with Honeywell Swift Decoder |
This high-performance barcode scanning software provides consumer smart phones with fast and accurate scanning of barcodes from any direction on a product and reduces costly errors by eliminating misreads. |
Sub-second response times |
TCx Amplify is a store-optimized, high-performance solution, designed for the demanding high-volume retail store environment. |
“My price” and “My total”—shoppers see their personalized, loyalty-based, discounted prices and totals during shopping |
The solution is architected to leverage a single version of business logic for all touch points in the store (e.g. POS registers, self-checkout, and mobile) with respect to loyalty, pricing, discounts, and payments. TCx Amplify is not a “stand beside” solution—it’s tightly integrated with the POS system in the store. |
Exception framework | Minimizes shopper interruptions during shopping, but protects the retailer by ensuring that any POS exceptions (e.g. age verification) are handled during checkout at the self-service pay station or other front-end POS register. |
Trust Level Management |
Makes auditing smarter by incorporating shopper history and other factors. TCx Amplify provides a configurable Trust Management Service. For retailers with an existing solution, it's also possible to leverage a retailer-provided trust service. |
Wi-Fi offline capability |
Shoppers can continue scanning items if a wi-fi disruption occurs; the solution will automatically “catch up” when wi-fi is restored. |
Failover support for virtual sessions |
If a controller that is maintaining a shopper’s transaction fails, the Mobile Engine will connect to backup controllers and replay the shopper’s transaction. This eliminates the need for the shopper to rescan their transaction. |
Mobile session recovery on another phone |
If a phone becomes disabled for some reason in the middle of a shopping trip, the shopper’s session can be recovered on another phone or a retailer-provided smart device using the shopper’s loyalty ID. |
Price check |
Shoppers can quickly check the price of any item before deciding to purchase. If implemented by the retailer, the price will be the shopper’s loyalty price. |
Fast and easy check out—at any front-end register or a self-service pay station |
The solution is pre-integrated with Toshiba checkout options, including standard POS registers (with SI GUI or VisualStore) and Toshiba Self-Checkout (with CHEC) or a mobile-optimized self-service pay station (also using CHEC). |
Self-service scale |
TCx Amplify provides a complete self-service scale capability that allows shoppers to easily self-weigh their fresh produce, then synchronize automatically to their smart phone label. (The self-service scale can optionally be configured to also print price-embedded barcode labels.) Combined with supported hardware components from Toshiba and 3rd-party scale manufacturers, this provides retailers a complete weights and measures certified solution for self-service weighing of produce items—ideal for the fresh foods area of the store. |
Support for retailer owned consumer devices |
Yet another way for retailers to let their customers shop the way they want to. TCx Amplify V1.4.1 provides support for: Datalogic 9800i Models |
Extensions for CHEC (self-checkout) and SI GUI (conventional POS register) |
Extensions are provided to allow any front-end register (whether self-checkout using CHEC or whether a conventional register using SI GUI) to be able to complete a mobile transaction. These extensions include the capability to handle exceptions (for example, age verification, audit required, and so on) as a seamless part of the front-end checkout process. |
Support for Mobile Payments |
TCx Amplify V.1.4.1 provides support for Mobile Payments (which encompass mobile wallets and mobile money transfers) and are an increasingly attractive way to pay because they’re secure, fast, and convenient. |
Reporting |
Daily reporting for statistics and utilization history—enables retailers to track usage and better understand how to optimize the solution operationally. |
Associate line/queue busting solution for greater throughput and versatility during peak shopping periods |
Retailers can better manage peak operating periods by deploying additional store associates to the front-end. Combined with supported retail-hardened smart devices and supported wireless printers, Toshiba TCx Amplify enables store associates to scan a customer's order while they wait in line, then print a suspend/retrieve label so they can complete their payment when they get to the register. This not only makes the line go faster, it also results in a net increase in total store throughput during the busiest shopping periods of the year. |
Works with a variety of POS solutions |
Works with Toshiba POS solutions including 4690 OS-based solutions (e.g. SurePOS ACE, SA, GSA, CDSA,SI V4R1, CHEC 7.1) and VisualStore. Plus, it's architected as a highly-extensible solution that can integrate with additional or 3rd party POS systems. |
Support for Apple Applications Certification |
Retail built Apple applications now have the ability of demo mode to provide access to their actual app rather than a video of their app for certification. This demo mode does not access their core controller/system. |